Privacy Policy | MiDI LLC

Last Updated: August 28, 2026

MiDI LLC ("we," "us," or "our") operates the website midillc.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you submit an inquiry through our Site, we collect the following personal information:

  • Name

  • Email Address

  • Phone Number

We only collect the information you voluntarily provide to us through contact forms, inquiry forms, or similar submissions on the Site.

2. How We Use Your Information

We use the information collected solely to:

  • Respond to your inquiry

  • Contact you regarding the products, services, or information you requested

  • Provide follow up communication related to your inquiry

  • Send SMS marketing messages to users who have opted in, as described in Section 3 below

We do not use your information for any purpose beyond responding to and managing your inquiry, unless you have separately opted in to marketing communications.

3. SMS Text Messaging Program

MiDI LLC sends promotional and marketing text messages to users who explicitly consent via a separate, optional marketing checkbox on our website at midillc.com/info. This checkbox is not required to submit an inquiry or receive transactional communication from us.

Messages may include special offers, discounts, event promotions, and service announcements. Marketing text messages are only sent after express written consent is provided and are never combined with transactional consent.

Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP to any message, and you can reply HELP for assistance. For help, you may also contact us using the details in Section 10 below.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate and improve our Site. This includes:

  • Cookies: small data files stored on your device that help our Site function and remember your preferences

  • Google Analytics: used to understand how visitors use our Site, such as pages viewed and time spent on the Site

  • Facebook Pixel: used to measure the effectiveness of our advertising and to deliver relevant ads to visitors

You can control or disable cookies through your browser settings. Disabling cookies may affect how parts of our Site function.

5. How We Share Your Information

We do not sell, rent, trade, or share your personal information with third parties for marketing purposes. Your information may only be disclosed:

  • To comply with applicable law, regulation, legal process, or governmental request

  • To protect the rights, property, or safety of MiDI LLC, our users, or others

  • With service providers who assist us in operating the Site, strictly for the purpose of responding to your inquiry, and who are obligated to keep your information confidential

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

6. Data Retention

We retain your personal information only for as long as necessary to respond to your inquiry and for legitimate business or legal purposes. You may request that we delete your information at any time by contacting us using the information below.

7. Your Rights and Choices

You may:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your information

  • Withdraw consent for us to contact you, including opting out of SMS marketing messages at any time

To exercise any of these rights, please contact us using the details in Section 10 below.

8. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Effective Date." We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or requests regarding this Privacy Policy or your personal information, please contact us using the form below.

Contact

Questions? Let's talk.

Send us a note about products, training, implementation, or research collaboration – one of our team members will reach out.

  • (515) 220-8900

  • 5746 Quarry Drive, Ames, IA 50010

We will send you occassional emails about promotions, new products and important updates to keep you in the loop.

© 2026 MiDI™ LLC. All Rights Reserved.